23 June 2005

Security of financial information held at foreign call centres

It's feeble as this Sun undercover reporter discovered.
CROOKED call centre workers in India are flogging details of Britons’ bank accounts, a Sun probe has found.

Our undercover reporter Oliver Harvey was sold the top secret information on a thousand accounts, and numbers of passports and credit cards.

Harvey, who paid a total of 5,000 US dollars (£2,750) for the information and was asked for another £275 to be sent later, was told details usually cost £4.25 but he was getting a special deal.

Kkaran Bahree, who said he got the details from a network of call centre workers in Delhi, also boasted that he could get up to 2,000 account details a month.

I've been warning the public of this for the past five years, ever since I encountered firsthand at American Express, the migration of information technology jobs to foreign locales, and where your personal data is freely available to a third world nation where bribes still prevade much of daily business details.

Again, I implore Congress to pass legislation to make it a crime for American companies to allow viewing of critical personal data, including social security numbers and credit card account numbers, by foreign personnel.

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